Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a casino we haven't looked at yet? Here's how to reach Non Gamstop Casinos.
How to reach us
The quickest way to get in touch is by email at [email protected]. Send us as much detail as you can — the name of the operator, the page you're referring to, or a screenshot if something looks wrong on the site — and we'll get back to you as soon as we're able to.
We read every message, though during busy periods it can take a few days to reply in full. We're a small editorial team, not a customer service desk for any of the brands we cover, so please bear that in mind when you write in.
What we can help with
- Corrections or updates to information on our casino reviews and comparison pages
- Suggestions for casinos or games not currently listed on the site
- General feedback on how we rate and rank operators
- Questions about how Non Gamstop Casinos is put together and who's behind it
What we can't help with
We're an independent comparison site, not a casino operator, payment processor or regulator. That means we're not able to help with:
- Account issues, deposits, withdrawals or bonus terms at any individual casino — these need to go to that operator's own support team
- Verification or KYC document checks — again, this sits with the casino itself
- Legal advice on gambling in your specific circumstances
If your enquiry concerns a specific brand's welcome offer, wagering requirements or account restrictions, the fastest route is usually the live chat or support email listed directly on that casino's own site.
If you're concerned about your gambling
If you've previously self-excluded through GAMSTOP and you're reconsidering that decision, or if gambling has started to feel less like entertainment and more like a problem, it's worth pausing before you get in touch with us. We've put together a dedicated Responsible Gambling page with practical information on self-exclusion, spending limits and support organisations that can help — it's a better first stop than a general contact form.
Want to know more about how we work?
If your message is really a question about our methodology — how we test payment options, assess bonus terms, or decide which operators make our list — you may find the answer faster on our Non GamStop Casinos 2026 - Best Online Casinos UK page, where we explain our ranking approach in detail. For background on who runs Non Gamstop Casinos and why, our About Us page covers that. And if you're after the legal small print on using the site, that's all set out in our Terms and Conditions.
Before you write in
A few quick pointers that help us help you faster:
- Include the exact page or casino name your query relates to
- Let us know if your question is about a bonus, a payment method, or something else entirely
- Keep account-specific issues (deposits, withdrawals, ID checks) for the casino's own support team
- Remember that gambling content on this site is intended for readers aged 18 and over
We appreciate every message that comes through, and reader feedback genuinely shapes how we review and rank casino sites over time. Whether it's a correction, a suggestion, or just a general comment, don't hesitate to drop us a line.